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Clerical Officer

Band 2

Main area
Band 2
Full time 37.5 hours per week
Job ref
North Tyneside General Hospital
North Shields
£17,460 - £18,702 per annum
24/02/2019 23:59

We are one of the country’s top performing NHS Foundation Trusts, looking after the wellbeing of around half a million people across Northumberland and North Tyneside – one of the largest geographical areas of any NHS Trust in England.

We deliver care from 11 acute sites including an emergency care hospital, general and community hospitals, an outpatient and diagnostic centre, an elderly care unit and an integrated health and social care facility.

We are rated ‘outstanding’ overall by the Care Quality Commission (CQC). We are one of the North East’s largest employers with 9,500 dedicated members of staff. We have a Council of Governors with 70 members, representing the public, staff and some of our external partners.

We invest heavily in staff to ensure that the best talent is attracted, developed, looked after, and retained in every area of the organisation. Staff satisfaction is high and our staff consistently rate us as one of the best places to work in the NHS.

We were one of the first NHS Trusts to receive foundation status, and have been a foundation trust for over a decade.

Candidates must read the entire ‘Applicants Guidance Notes’ before submitting any applications.

Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post.  The method of payment is a salary deduction from your first monthly pay.



Applications are invited from candidates who are suitably qualified and experienced in clerical work to join our busy secretarial team in Mental Health Services for Older People (MHSOP) North Tyneside General Hospital.

The successful candidate will work with the secretaries in the department to provide a comprehensive clerical and secretarial service to the team of Consultants in MHSOP. You will be required to transcribe clinical documentation using the Trusts’ digital dictation system.  You may also be required to act up to be a Team Secretary for short periods of leave.

 The post holder must be able to use their own initiative, work under pressure, keep to strict deadlines and have excellent organizational, interpersonal and communication skills. It would be an advantage if you possess OCR / RSA III typewriting, word processing or equivalent experience, and knowledge of IT packages and their applications.

Apprenticeships logoNo smoking policyPositive about disabled peopleStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Mindful employer.  Being positive about mental health.Improving working livesAge positiveCare quality commission - OutstandingDefence Employer Recognition Scheme (ERS) - Silver

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

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Further details / informal visits contact

SUSAN CLEMENTS 0191 293 4052

LYNDSAY TURNER 0191 293 2749

If you have problems applying, contact